Dan Pink: The puzzle of motivationDan Pink: Scholar in Motivation
Mines the counter-intuitive facts about what motivates people under different circumstances, particularly financial rewards and punishment.
Notes that businesses work on a completely outdated model of punishment and reward, finding that both are ineffective in motivating workers. In some studies, people who were offered more money performed more poorly on specific tasks. Reward and punishment create little positive motivation, and in many cases increasing the payment or punishment decreased the productivity.
When monetary pay is adequate (the carrot) and punishment is minimized (the stick), other factors are far more important to productivity. Pink defines the three most important motivators are intrinsic drives in human nature:
Businesses can radically change the economy by abandoning the old system of reward and punishment, replacing it with a focus on autonomy, mastery, and purpose. This change would revolutionize productivity and the way work is accomplished. Innovation would similarly increase over time.
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Source is TedTalks.com
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